Purchase of Products

Purchase of Products

Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of www.bekan-group.com/shop.

Purchase of Products

In our online shop you can find representative heating products of BEKAN-Group Shop.

To make your search easier, we have divided our products into central categories. All categories are developed in a subcategory tree. Our goal is to get you to the final product with the fewest possible clicks.

In case you are looking for something specific, use the "search", which will take you straight to your specific selection or select one of the filters on the left hand side of each category (if you are using a computer) or the "catalogue" section if you are using a tablet/mobile phone.

BEKAN-Group Shop makes every effort to provide high quality services but nevertheless is not responsible for any errors in prices and product features and cannot guarantee that there will be no interruptions in the operation of the website or "human" errors when updating/recording the price of a product. For the safety and efficiency of your shopping, we invite you if you find that a product is offered at an unusually low or high price compared to its market value, before proceeding with the order, to contact us.

We also recommend that before you make purchases from our online store, you visit the sections of the terms of use, where you will find useful information about the process and how to purchase products.
When you place your order you will receive an automated e-mail which will indicate the details of your order.

During the progress of your order you can visit the "My Orders" section of our website to be informed about the progress of your order. The stages of order progress are as follows:

"New": your order has been received by a partner of our company who checks it for correctness.

"In progress": your order is in the process of being collected in our warehouse.

"Dispatched": the products of the order have been collected and are ready to be shipped to your location.

"Delivered": the products of the order have been delivered to your site or to the agency of your choice.

"Not delivered": the products of the order could not be delivered to your site or to the agency of your choice. You will be contacted by the Customer Service Department of the online store.

"Cancelled": your order has been cancelled by the warehouse, usually after consultation with you.

"Payment Rejected": your card has not been accepted and your order cannot be paid for by credit card.

In case your order is pending, you will be sent a corresponding e-mail. Alternatively, we will contact you at the telephone numbers you have indicated during registration or when you place your order on our website.

In the event that you do not receive a relevant e-mail confirmation of your order or notification of us by telephone, it is your obligation to inform us without delay, as there may be a problem with the contact details you have provided. BEKAN-Group Shop is not responsible in case you have entered your contact details incorrectly, so that it is not possible for us to communicate with you.

Name	Provider	What it does	Expiry	Allow (Check all)
Cash on Delivery	PrestaShop	Allows you to pay by cash on delivery. Allows you to pay by cash on delivery.	20 days	Allow
Advanced EU Compliance	PrestaShop	This module helps European merchants in getting compliant with applicable e-commerce law. This module helps European merchants in getting compliant with applicable e-commerce law.	20 days	Allow
Advertising block	PrestaShop	Adds an advertisement block to selected sections in PrestaShop. Adds an advertisement block to selected sections in PrestaShop.	20 days	Allow
Date of delivery	PrestaShop	Displays an approximate date of delivery. Displays an approximate date of delivery.	20 days	Allow
Mail alerts	PrestaShop	Sends e-mail notifications to customers and merchants. Sends e-mail notifications to customers and merchants.	20 days	Allow
TBI-Payment	TBI-Bank	It allows you to finance your order through TBI-Bank and pay in installments. It allows you to finance your order through TBI-Bank and pay in installments.	20 days	Allow

Name	Provider	What it does	Expiry	Allow (Check all)
Cart block	PrestaShop	Adds a block containing the customer's shopping cart. Adds a block containing the customer's shopping cart.	20 days	Allow
Categories block	PrestaShop	Adds a block featuring product categories. Adds a block featuring product categories.	20 days	Allow
Currency block	PrestaShop	Adds a block allowing customers to choose their preferred shopping currency. Adds a block allowing customers to choose their preferred shopping currency.	20 days	Allow
Language block	PrestaShop	Adds a block allowing customers to select a language for your stores content. Adds a block allowing customers to select a language for your stores content.	20 days	Allow
My account block for your website	PrestaShop	Displays a block with links relative to user accounts. Displays a block with links relative to user accounts.	20 days	Allow
My account block for your website's footer	PrestaShop	Displays a block with links relative to user accounts. Displays a block with links relative to user accounts.	20 days	Allow
New products block	PrestaShop	Displays a block featuring your store's newest products. Displays a block featuring your store's newest products.	20 days	Allow
Newsletter block	PrestaShop	Adds a block for newsletter subscription. Adds a block for newsletter subscription.	20 days	Allow
Payment logos block	PrestaShop	Adds a block which displays all of your payment logos. Adds a block which displays all of your payment logos.	20 days	Allow
Simple HTML table display	PrestaShop	Allows the statistics system to display data in a grid. Allows the statistics system to display data in a grid.	20 days	Allow
Image slider for your homepage	PrestaShop	Adds an image slider to your homepage. Adds an image slider to your homepage.	20 days	Allow
Featured products on the homepage	PrestaShop	Displays featured products in the central column of your homepage. Displays featured products in the central column of your homepage.	20 days	Allow
Theme configurator	PrestaShop	Configure the main elements of your theme. Configure the main elements of your theme.	20 days	Allow
Merchant Expertise	PrestaShop	Become an e-commerce expert within the blink of an eye Become an e-commerce expert within the blink of an eye	20 days	Allow
Paypal	202 eCommerce	Accepts payments by credit cards (CB, Visa, MasterCard, Amex, Aurore, Cofinoga, 4 stars) with PayPal. Accepts payments by credit cards (CB, Visa, MasterCard, Amex, Aurore, Cofinoga, 4 stars) with PayPal.	20 days	Allow

Name	Provider	What it does	Expiry	Allow (Check all)
Top-sellers block	PrestaShop	Adds a block displaying your store's top-selling products. Adds a block displaying your store's top-selling products.	20 days	Allow
Search engine keywords	PrestaShop	Displays which keywords have led visitors to your website. Displays which keywords have led visitors to your website.	20 days	Allow
Best-selling products	PrestaShop	Adds a list of the best-selling products to the Stats dashboard. Adds a list of the best-selling products to the Stats dashboard.	20 days	Allow
Data mining for statistics	PrestaShop	This module must be enabled if you want to use statistics. This module must be enabled if you want to use statistics.	20 days	Allow

Name	Provider	What it does	Expiry	Allow (Check all)
Social sharing	PrestaShop	Displays social sharing buttons (Twitter, Facebook, Google+ and Pinterest) on every product page. Displays social sharing buttons (Twitter, Facebook, Google+ and Pinterest) on every product page.	20 days	Allow
Banner block	PrestaShop	Displays a banner at the top of the store. Displays a banner at the top of the store.	20 days	Allow
Social networking block	PrestaShop	Allows you to add information about your brand's social networking accounts. Allows you to add information about your brand's social networking accounts.	20 days	Allow
Facebook Like Box block	PrestaShop	Displays a block for subscribing to your Facebook Page. Displays a block for subscribing to your Facebook Page.	20 days	Allow
Email Templates Manager	PrestaShop	This module allows you to manage your email templates. This module allows you to manage your email templates.	20 days	Allow